Customer Service
Body:
Customer Service
Job Description:-
- To attend an inbound calls to assist an inquiries from the customers in a call center environment.
- Educate the customer about the organization's products and services and direct them toward available resources for self-help.
- Maximize opportunities to up sell or cross-sell company products and services in accordance to guidelines given.
- Enter customer data and other relevant information into call center database.
- Maintain confidentiality of the organization's customers and data.
- Adhere to work schedule as planned.
- Identify and handle customer inquiries completely and accurately to the satisfaction of the customer.
Job Requirement:-
- Candidate must possess at least a Primary/Secondary School/SPM/"O" Level, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field.
- Required language(s): Bahasa Malaysia, English
- At least 2 year(s) of working experience in the related field is required for this position
- Candidate must be willing to work on shift
- Preferably Junior Executives specializing in Technical & Helpdesk Support or equivalent.
- 12 Full-Time position(s) available.
Location: - Sunway Pinnacle
Salary:- RM 3, 000 - RM 4, 000
Position Level:
- Junior Executive
Min Year Experience:
- 2 years