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• Handle customer inquiries promptly via live chat, and email, providing accurate information and prompt assistance.
• Engage with customers, creating a positive interaction with empathy and professionalism.
• Address customer complaints with effective conflict resolution and a customer-centric approach.

• Ensure the agreements are processed timely to avoid delay in payment and liaise with Tenancy Payment team on rental and payment issues.
• Dealing with Landlords’ and Tenants’ complaints on maintenance issues.
• To provide a weekly and monthly report on the KPI target.

• Provide administrative support to direct and in-direct team in various projects.
• Assist direct and in-direct team in business cases submission.
• Collaborates and follow through with internal team for fulfillment of business cases.

• Deliver 24-hour one-stop customer service.
• Providing prompt and accurate answers, alternatives, or solutions to customers with their best interests at heart.
• Displaying a high level of quality and professionalism when dealing with customers.

• Ability to handle a team of maintenance head, technicians, cleaning supervisors and cleaning crew and monitor their performance.
• Ensure that all operating standards and guidelines follow Company’s policies and procedures.
• Ensuring cost-effectiveness of procurement processes with excellent negotiation skills with vendors.

• Lead, manage and train facilities maintenance team.
• Carry out repairs and preventive maintenance work in accordance with the plan preventive maintenance, budget requirements and capex expenditures.
• Monitor third party contractors and ensure adherence to the safe and legal routines.

Salary:-

• RM 6, 000 - RM 8, 000

Location:-

• Subang Jaya, Ampang, Wangsa Maju, Mid Valley, Puchong Utama, Cheras

• Manage the preparation and analysis of financial statements, including income statements, balance sheets, and cash flow statements.
• Ensure compliance with tax regulations and reporting requirements, including income tax provisions, tax returns, and tax planning strategies.
• Develop and implement accounting policies and procedures to enhance efficiency and accuracy in financial reporting.

Location:-

• Shah Alam, Selangor

Salary:-

• RM3,500 - RM4,500

• To provide technical and management guidance and direction to the COWs.
• To liaise with WPC site personnel to ensure all site works are carried out in accordance with drawing and specification and to the required work quality.
• To assist the Resident Engineer (RE) to monitor the work progress against the accepted project schedule and provide advice to SOR on the mitigation measure in case of delay.

Location: Tawau, Kunak, Lahad Datu, Kinabatangan, Telupid

Salary: RM 6,900 – RM 10,350

• Make outbound calls to delinquent customers to negotiate for payment.
• Receive inbound calls (which is related to unblocking of devices or recovery related matters) and to negotiate payment arrangement with the customer.
• To proceed with the unblocking request (if applicable/necessary).

Location: Petaling Jaya

Salary: RM 2, 800 - RM 3, 500