IT Support

Body:

Job Description:-

Manage and complete fibre installation
Troubleshoot and perform service restoration for internet service and devices with stipulated SLA
Establishes service by studying system requirements; ordering and gathering components and parts; completing installation; performing acceptance tests.
Coordinating complex and multi-parties service delivery beyond fibre (Wifi solutioning, Smart Home)
Attend periodic training to sharpen skills and knowledge related to fibre smart device, computing
Maintains rapport with customers by examining complaints; identifying solutions; suggesting improved methods and techniques; recommending system improvements.
Identify sales opportunities and up-sell Company’s products and solutions
Meet performance target and sales value

Job Requirement:-

Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Computer Science/Information Technology, Engineering (Computer/Telecommunication), Engineering (Electrical/Electronic), Engineering (Others), Engineering (Mechatronic/Electromechanical) or equivalent.
Must have driver’s license (own car compulsory)
Working experience in setting up/installation of IT
Able to work immediately
Min professional certification required CA1C & CA2. Preferred certification on CCNA, Tp-link, AirTies, Microsoft, Huawei, Amazon, Googles
At least 2 year(s) of working experience in the related field is required for this position.
Preferably Junior Executives specializing in IT/Computer - Network/System/Database Admin or equivalent.
Full-Time position(s) available.

Salary:-

Location:-

Services