Account Executive
Body:
Job Description:-
- Manage the credit risks and collection activities for Enterprise market to maximize collection, minimize debts and account delinquency.
- To review, analyse and provide recommendation on credit check, recovery and legal case.
- Handle inbound/ outbound calls relating to credit and collections.
- Handle internal and external stakeholders such as Enterprise, Retail, Telesales, DCA, Lawyers on credit & collections matters.
- Achieve unit and department KPI (i.e Credit check SLA, service level, abandoned rate targets).
- Basic analysis on reports obtained.
Job Requirement:-
- Candidate must posses at least a Diploma, Advanced/ Higher/ Graduate Diploma, Finance/ Accountancy/ Banking, Business Studies/ Administration/ Management or equivalent
- Fluent in English and Malay (both spoken and written)
- Computer literate, familiar with MS office applications & internet savvy.
- Knowledge in analytics is an advantage.
- Able to analyse cases, provide recommendation, convince & negotiate with customers effectively.
- Attention to details & able to work independently.
- Able to handle pressure of working in fast paced contact center environment, meeting deadline and a team player.
- Ability to review process and provide constrictive feedback
- At least 2 year(s) of working experience in the related field is required for this position.
- Preferably Junior Executives specializing in Finance - General/ Cost Accounting or equivalent.
- 7 Full Time position(s) available.
Salary:-
- RM 3,000 - RM 5,000
Position Level:
- Junior Executive
Min Year Experience:
- 2 years