Customer Care (Sales)

Job Description

Customer Care - Retail

We are seeking a dnamic, energetic retail assistant to join our growing organization. In this position, you will play key role in providing stellar customer service experience on a daily basis. You must be organized, detail-oriented, and knowledgeable about our products with an engaging, upbeat personality.

Duties & Responsibilities:

• Greet customers and make them feel welcome
• Maintain a clean, organized, and comfortable work station 
• Be attentive to customers, providing answers to any questions and make recommendations
• Assist customers with merchandise (type of product, choice of plans available, collecting items from back inventory if needed)
• Restock item that are running low and maintain proper display appearance
• Assist with inventory counts and placement of new products, including new in-store or window displays
• Handle customers' complaints and concerns calmly; find a reasonable solution (calling on a supervisor only when necessary)
• Process payment by using cash register, credit card machines, and'pr POS computer system
• Willing to travel when needed.

Requirements:

• Previous retail and/or sales experience is a major plus point
• Computer literate and comfortable using POS system
• Thrives working in a fast-paced environment as part of a team
• Available to work overtime/weekends shift rotation
• Excellent customer service and strong interpersonal skills
• Candidare must possess at least a Primary/Seceondary School/PM/"O" Level, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field.
• Able to multi-task while being attentive to customers and remaining flexible to the needs of the business
• Ethusiastic, friendly and energetic

Location:-

• Kuala Lumpur
• Bayan Lepas
• Bukit Mertajam
• Sabah
• Selangor
• Kuching
• Miri
• Sibu

Salary:-

• ​RM 1, 500 - RM 2, 500